Cleaners in Bexley

One-off or regular cleaning
Reliable & hard-working pros in your area
Easy to book and smooth process
From £16.90/hour

Cleaning reviews in Bexley

4.9 /5
5/5 1 week ago

Cleaning: classic one-off cleaning

Bathrooms never been so clean!

Anna (London)

5/5 11 hours ago

Cleaning: classic one-off cleaning, cleaning products

Stanford was punctual and was very thorough with his cleaning! Haven’t had the best experience with wecasa in the past but this is the first time everything has been spotless! Stanford even stayed on another 10mins to finish cleaning when he didn’t have to! Lovely guy!

Noon (London)

5/5 13 hours ago

Cleaning: classic one-off cleaning

Abul did a wonderful job. He was very professional, polite and very thorough. Thank you for your help today

Loza (London)

5/5 14 hours ago

Cleaning: classic regular cleaning

Everything perfectly clean

Alessio (London)

5/5 1 day ago

Cleaning: classic regular cleaning

Abul did an amazing job!

Bahareh (London)

See more reviews

Wecasa cleaning in Bexley

1. Choose your bespoke cleaning

Whether you are looking for a one-off or regular cleaning session, you can select the date and timing! Easy peasy!

2. Get matched with vetted pros

Hassle-free process, we take care of everything! We pair you with a brilliant top-rated talent near you.

3. Ta-da, your home is clean & shiny

Now it’s time to relax and enjoy some well-deserved me-time!

The FAQ

What types of cleaning services does Wecasa offer in Bexley?

Wecasa's offerings in Luton encompass a wide range of cleaning solutions, each tailored to different needs:

  • Regular Home Cleaning: Scheduled cleaning on a weekly, bi-weekly, or monthly basis to keep your home consistently pristine.
  • Deep Cleaning: An intensive cleaning option focusing on areas often missed during regular cleaning, perfect for spring cleaning or preparing for special occasions.
  • End-of-Tenancy Cleaning: Comprehensive cleaning designed for moving out or preparing a property for new tenants, ensuring every inch of the space meets leasing standards.
  • Ironing Service: Professional ironing of your clothes and linens, helping you look your best with minimal effort.
  • Spring Cleaning: A detailed cleaning that revitalises your home, targeting areas that need extra attention.

How can I book a cleaning service with Wecasa in Bexley?

Booking with Wecasa is designed to be straightforward and user-friendly:

  • Visit our cleaning page to choose the type of cleaning service you need.
  • Select your preferred date and time.
  • Specify any special instructions or requests to ensure the cleaning is tailored to your exact needs.

All that's left for you is to sit back, relax and wait for your home to shine!

Can I request the same cleaner for each visit with Wecasa in Bexley?

Absolutely! Wecasa values the importance of having a consistent and personal cleaning experience, recognising that familiarity and trust are key components of a satisfactory service. Here’s how we accommodate your preference for consistency:

  • Personalised Cleaning Experience: Requesting the same cleaner for subsequent visits allows for a service that becomes more personalised over time. As the cleaner becomes familiar with your home and preferences, the efficiency and effectiveness of the cleaning can improve significantly.
  • Availability Considerations: While we strive to honour your request for the same cleaner, it is subject to the individual cleaner’s schedule and availability. We recommend booking in advance to increase the likelihood of having your preferred cleaner available.
  • Building a Relationship: Consistent service from the same cleaner fosters a sense of trust and security, enabling a strong working relationship. This familiarity not only enhances the cleaning service but also provides you with the comfort of knowing who is in your home.
  • How to Request: When booking your cleaning service, simply indicate your preference for a specific cleaner. If you've had a positive experience with a Wecasa cleaner in the past, let us know, and we will do our best to arrange their services for your future bookings.
  • Feedback Loop: We encourage feedback on each cleaning service. This helps us ensure that our cleaners are continuously meeting your expectations and allows us to maintain a high standard of service.

What is Wecasa's policy if I'm not satisfied with the cleaning?

Your complete satisfaction is at the core of Wecasa's mission. We understand that despite our high standards, there might be occasions when your cleaning service doesn't meet your expectations.

Here's our comprehensive approach to ensuring your satisfaction:

Prompt Communication: If the cleaning service falls short of your expectations, we encourage you to contact us within 24 hours of the service completion. This allows us to quickly address and rectify any issues.

Solution-Oriented Resolution: Upon receiving your feedback, we're committed to resolving the issue to your satisfaction. This includes:

  • Detailed Discussion: Understanding the specifics of your dissatisfaction to tailor our response effectively.
  • Re-Clean Option: Offering a re-clean of your space, performed by the same or a different cleaner, depending on your preference and the nature of the issue.
  • Continuous Improvement: Your feedback is crucial for our ongoing improvement. We take every piece of feedback seriously, using it to refine our services and enhance training for our cleaning professionals.
  • Commitment to Excellence: Our satisfaction guarantee underscores our dedication to delivering cleaning services that exceed your expectations. We're dedicated to making it right, demonstrating our commitment to quality and customer satisfaction.

How does Wecasa ensure the safety and trustworthiness of its cleaners?

At Wecasa, we prioritise the safety and security of our clients and their homes. Here are the measures we take to ensure every cleaner meets our high standards of trustworthiness and professionalism:

Rigorous Vetting Process: Our cleaners undergo a thorough selection process that includes:

  • Background Checks: Comprehensive checks to ensure a clean history and verify their reliability.
  • Reference Verification: We contact previous employers and references to confirm their work ethic, professionalism, and cleaning expertise.
  • In-depth Interviews: Personal interviews assess not just the cleaner's skills, but also their commitment to providing exceptional service.
  • Professional Training: Beyond vetting, our cleaners receive training to meet Wecasa's cleaning standards, ensuring consistent and high-quality service across the board.
  • Insured for Peace of Mind: All cleaners are insured through our partnership with Onsi Insurance. This coverage protects against accidental damage, giving you peace of mind.
  • Feedback System: We maintain a robust feedback system, allowing us to monitor and ensure the ongoing performance and reliability of our cleaners. This transparency and accountability are key components of our Safety and Trust commitment.

By implementing these measures, Wecasa aims to provide a service that not only cleans your home but does so with respect, security, and professionalism, ensuring a trustworthy and satisfactory experience every time.