Cleaning: Classic regular cleaning

Elizabeth was fantastic. She was with us for the first time and I look forward to having her every two weeks. She listened to what our priorities were and did a great job.

Henry (London)

Cleaning: Classic one-off cleaning

Perfect and very professional!

Lori (London)

Cleaning: Classic regular cleaning, Cleaning products

Rarely/never on time. Although paying for cleaning products to be provided, mainly uses fairly up washing up liquid brought by herself or uses my products. Put on my profile I have animals but clearly uneasy with any type of animal.

Andrea (London)

Cleaning: Classic one-off cleaning

The flat was cleaned very well, so I was happy with the quality of the cleaning. However, the experience was disappointing overall. The cleaner arrived around 40 minutes late, despite me letting her know that the person letting her in might only be 10–15 minutes late. She said she had difficulty finding the flat, although I’ve used Wecasa several times and other cleaners have had no problem locating it. I also specifically requested a pet-friendly cleaner, but she seemed quite uncomfortable around my dog. I completely understand if someone isn’t comfortable with pets, but this should ideally be reflected in their profile. The cleaning itself was very good, but the lateness and communication made the experience less positive.

Jessica (London)

Cleaning: Classic regular cleaning

Left the flat literally sparkling. Very happy with the clean we got.

Oliver (Mitcham)